Jiffy Scoop — Admin

Needs attention

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Active clients

Paying subscribers

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Working techs

Available today

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Jobs scheduled today

Scheduled

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Jobs completed today

Completed

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Jobs completed this week

Mon–Sun

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Routes completed this week

Mon–Sun

Today's jobs

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Tech status

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Tech Route Map

Real-time daily operations — live tech locations, route progress, stop statuses, and estimated completion

↕ Drag any pin to reassign · route lines show stop order (solid = done, dashed = upcoming)

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Routes & Jobs

Assign and optimize service routes

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Weather

Conditions across service zones

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Technicians

Manage your field team

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Clients

Active and cancelled service clients

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Messages

Job messages and photos from field techs

Recent jobs with messages

Select a job to view messages

Phone Calls

Voicemails and missed calls

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Reports

Weekly and monthly performance summaries

Tech performance

Recent shifts

Tax Calculated Mileage

Depot → all stops → depot · based on last optimized route

Client Subscriptions

All Stripe subscriptions and customer payment status

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Subscriptions

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Schedule Map

All clients by zone and assigned tech

Operations Calendar

Service availability and tech day schedules

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Regular Service Days

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Service day

Extra service day

Closed

Not a service day

Today

🎉Holiday

AB

Tech working

Service Calendar

Projected and finalized routes per scheduled service day

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Projected

Finalized

Incomplete

Unavailable

Active shift

Tech Payout

Route tiers, hours worked, and gross pay per tech

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Quotes

Incoming service requests and quote submissions

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Zones

Service zones mapped to zip codes, techs, and default schedule days

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Business Settings

Configure business logic, pricing, and field tech app behaviour

Business Name

Business Phone

Business Email

Admin Notification Email

Where admin alerts and summaries are sent

Route Depot Address

All routes depart from and return to this address

Timezone

Brand Color

Weeks to Roll Jobs Out

No longer used: each payment books its month of visits, through the next renewal

Max Initial Cleans Per Route Per Day

First cleans per tech per day; a new client's first visit goes to the next day when full

Max Route Hours

A day's capacity per tech working. Visits move to the next service day when full

Drive Time Per Stop (min)

Added to each visit's job time when counting how full a day is

Break Buffer — Under 2 hrs (min)

Break Buffer — 2–4 hrs (min)

Break Buffer — 4–6 hrs (min)

Visit Intervals (weeks between visits)

Weekly Plan

Bi-Weekly Plan

Monthly Plan

Base Minutes

Overhead Minutes

Added after all other time (walk, tools, etc.)

Per-Dog Add-on (min)

Per additional dog after the first

Deodorizer Add-on (min)

Initial Clean Multiplier

Applied to work time before overhead on first visits

TASM Net Minutes

Max service minutes per tech (total shift minus drive)

Lot Size Minute Additions

Small Lot (min)

Medium Lot (min)

Large Lot (min)

X-Large Lot (min)

Live Preview

Tier 1 Hourly Rate ($)

Tier 2 Hourly Rate ($)

Tier 3 Hourly Rate ($)

Tier 2 RPH Threshold ($)

Revenue-per-hour to reach Tier 2

Tier 3 RPH Threshold ($)

Revenue-per-hour to reach Tier 3

Early Finish Bonus Rate

Fraction of hourly rate for time saved (0.5 = 50%)

Tier Table Preview

Plan	1 Dog	2 Dogs	3 Dogs	4 Dogs
Weekly
Bi-Weekly
Monthly

Lot Size Add-ons ($/visit)

Medium Lot

Large Lot

X-Large Lot

Deodorizer Add-ons ($/visit)

Weekly

Bi-Weekly

Monthly

Welcome Email Subject

Service SMS Templates

Use {name} as a placeholder for the client's first name. The no-reply footer is appended automatically.

On My Way Message

Job Completion Message

Google Review Request

Sent after a client's 2nd completed visit, and again (once only) after their 4th. Max 2 per client, ever. Placeholders: {name} first name, {dog} dog name(s) ("your dog" if none on file).

Review Request Send Time (Eastern)

Sent at this time on the day of the visit, or the next day if the visit finishes less than 30 minutes before it. Never sent between 8 PM and 9 AM.

Gate Code Reminder

Texted (and emailed) once, from 10 AM on the second day after payment, to a client with a locked gate and no code, while their first visit is still ahead. Leave empty to use the text shown. Placeholder: {name}. Don't name a day.

SMS Skip Templates

Use {name} as a placeholder for the client's first name.

Locked Gate

Dog Behavior

Yard Hazard

Cannot Locate Property

Weather

Show Star Rating

Show route tier star rating to techs on their route card

Require Gate/Yard Photo

Tech must upload a photo before marking a job complete

Require Waste Disposal Photo

Tech must upload disposal photo when not hauling bags away

Service Checklist Items

Drag to reorder. Inactive items are hidden from techs.

Promo Codes

Codes are created in Stripe and applied at checkout on the quote calculator.

Code	Discount	Duration	Expires	Redeemed
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Create New Promo Code

Code (auto-uppercased)

Discount Type

Discount Amount

Duration

Expires On (optional)

Max Redemptions (optional)

QR Code Generator

Generate a scannable QR code for any URL — print on flyers, cards, or yard signs.

URL

Promo Code (optional)